Major Service
The comprehensive, manufacturer-spec service that resets your car's maintenance clock.
Recommended interval
Every 20,000–30,000km or 12–24 months (per manufacturer logbook)
Typical turnaround
Most major services are completed within a day
Warranty
6 months / 6,000km on all work
What is Major Service?
A major service is the most thorough scheduled maintenance your vehicle receives, typically due every second service interval — commonly every 20,000–30,000km or 12–24 months, depending on your manufacturer's logbook schedule. It goes well beyond an oil change: we replace the engine oil and filter, air filter, cabin filter, spark plugs, and — where due — the fuel filter, while inspecting and adjusting drive belts, brakes, suspension, and every fluid level.
Every major service follows your vehicle manufacturer's logbook checklist item by item, so the work performed matches what a dealership would do, without the dealership markup.
Why this matters for your car
Modern engines run tighter tolerances and higher operating temperatures than ever before. Components like spark plugs and filters degrade gradually, not suddenly, which means performance and fuel economy quietly erode long before a warning light appears. A major service catches this drift before it turns into an expensive repair.
It also protects your paper trail: following the correct logbook schedule with genuine-equivalent parts, and stamping every service, keeps any remaining warranty intact and adds real value when you come to sell — which is exactly what we do.
What happens if you delay this?
This isn't scare-mongering — it's what we see time and again when this exact issue is left unaddressed.
Accelerated engine wear
Degraded oil loses its lubricating and cooling properties, increasing friction between moving parts and shortening engine life.
Reduced fuel economy
Worn spark plugs and a clogged air filter force the engine to work harder, burning more fuel for the same performance.
Voided warranty claims
Missing or undocumented logbook services give manufacturers grounds to reject a warranty claim on an unrelated component.
Costlier repairs later
Small issues caught during a major service — a weeping hose, a worn belt — are inexpensive to fix now and expensive to ignore.
Signs you need this now
If any of these sound familiar, it's worth booking an inspection before the issue progresses.
It's been 12 months or 15,000–20,000km since your last major service
A noticeable drop in fuel economy or engine responsiveness
Rough idling or hesitation on acceleration
A dashboard service reminder or logbook due date approaching
Our process
Every job follows the same disciplined sequence — diagnose first, explain clearly, then fix it right.
Full diagnostic scan
We start with a computerised scan to check for stored fault codes before any work begins.
Fluid & filter replacement
Engine oil, oil filter, air filter, and cabin filter are replaced with manufacturer-spec equivalents.
Spark plugs & ignition check
Spark plugs are replaced where due, and the ignition system is inspected for wear.
Multipoint safety inspection
Brakes, suspension, steering, belts, hoses, and fluid levels are inspected, topped up, or flagged for attention.
Logbook stamp & report
Your service book is stamped and you receive a clear report of what was done and what to watch for.
Frequently asked questions
Straight answers, so you know exactly what to expect before you book.
Still have a question about this service?
Ask us directly →You might also need
Related services our technicians commonly check for alongside this one.
Ready to Experience
Hassle-Free Car Care?
Whether you need routine maintenance or want a clear answer to a troubling car problem, our team is ready to get you back on the road safely.